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If you are using a screen reader and are having problems using this website, please call (888) 842-5007 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

Frequently Asked Questions

  • What am I registering for?

    You are registering for the Official Luke Combs Bootleggers Wallet Pass!

  • What exactly is a Bootleggers Wallet Pass?

    A Bootleggers Wallet Pass is a digital pass registrants can add to their Apple Wallet or Google Pay depending on device. If you qualify for select offers, they will be listed on your Wallet Pass prior to show day.

  • How can I become a bootlegger?

    Sign up to be a bootlegger here.

  • Who qualifies for offers on the Wallet Pass?

    Fans who are signed up for Luke Combs’ Official Fanclub The Bootleggers, have registered for the show they’re attending AND added the Wallet Pass to their mobile device are qualified for select offers. If you are not yet a Bootlegger, you can sign up for free here.

  • What kind of offers will I qualify for?

    There will be surprise offers at each of Luke’s US tour stops. You will be notified beforehand if you qualify for these offers such as seat upgrades and more.

  • When is the latest I can sign up to be a bootlegger and be eligible for these offers?
    You can sign up to be a bootlegger up until the Sunday prior to your show date. If you sign up later, unfortunately you will not be eligible.
  • How will I receive my Wallet Pass offers?

    For iOS users: make sure to turn on "Automatic Updates" and "Allow Notifications" on the back of your pass. Also head to Settings → Notifications → Wallet and turn on "Allow Notifications" for offer notifications.

    For Android users: make sure to check your SMS for offer notifications!

    All offer info will also be sent to your Email.

  • When will I receive my Wallet Pass?

    Registrants will receive their Wallet Pass 24-48 hours after registration and replying Y to the SMS opt-in text, so be sure to check your text messages or Email.

  • Is the Bootleggers Wallet Pass a ticket to the show?

    No, you still need your official ticket to enter the venue and attend the show.

  • What if I have an AXS Bootleggers Presale ticket for the Minneapolis or Chicago stops? Is that the same thing as the Bootleggers Wallet Pass?

    No, you will still use your Bootleggers AXS ticket to attend the show. The Wallet Pass does not grant you entry into the show.

  • If I’m attending multiple stops, do I have to register for each city?

    Yes! You will only receive one Wallet Pass but for us to send the correct offers, we need to know each city you’re going to attend.

  • What if I buy a ticket from someone else? Will I still receive my offers?

    If they have transferred the ticket to your account, you still have the possibility to receive surprise offers.

  • If I have more questions, where do I go?

    You can email bootleggers@aegpresents.com for any further questions.